Notice of Privacy Practices

Effective Date: 10/01/2025

THIS NOTICE DESCRIBES HOW YOUR MEDICAL AND PERSONAL INFORMATION MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIW IT CAREFULLY.

Our Commitment to Your Privacy

Alaria Home Care, LLC ("Alaria," "we," "us," or "our" is committed to protecting the privacy and security of your health information. We are required by law to maintain the privacy of your protected health information ("PHI"), to provide you with this Notice describing our legal duties and privacy practices with respect to your PHI, and to follow the terms of this Notice while it is in effect.

This Notice applies to the health and personal information we create, receive, and maintain about you in connection with the personal care, companionship, and related services we provide.

How We May Use and Disclose Your Health Information

We may use and disclose your PHI for the following purposes:

Treatment and Care Coordination
We may use and disclose your PHI to provide, coordinate, or manage the personal care services you receive. This includes sharing relevant information among your caregivers, our care coordination staff, and with your consent, your physicians, hospitals, care managers, family members, or other individuals involved in your care.

Payment

Alaria is a private-pay agency and does not bill insurance, Medicare, or Medicaid. We may still use and disclose limited information about your services to bill and receive payment directly from you or your designated responsible party, such as a family member or legal representative who has agreed to pay for your care.

Healthcare Operations

We may use and disclose your PHI to support the day-to-day operations of our agency, including quality assessment and improvement activities, caregiver training and competency evaluation, business planning, and administrative functions necessary to run Alaria.

Other Permitted or Required Uses and Disclosures

We may also use or disclose your PHI, without your written authorization , in th following circumstances:

As required by law, including state and federal reporting requirements
To public healht authorities for purposes such as preventing or controlling disease, injury, or disability
To report suspected abuse, neglect, or domestic violence to the appropriate government authority, as required or permitted by law
To health oversight agencies for activities authorized by law, such as audits, investigations, and licensure reviews, including the Pennsylvania Department of Health and other applicable state regulatory bodies
In response to a court order, subpoena, or other lawful process
To law enforcement officials for limited purposes, such as reporting certain types of wounds or injuries, or as required by law
To coroners, medical examiners, or funeral directors as necessary to carry out their duties
To avert a serious threat to your health or safety, or the health or safety of others
As necessary to comply with workers' compensation laws

Uses and Disclosures Requiring Your Written Authorization

Other than the uses and disclosures described above, we will not use or disclose your PHI without your aritten authroization. This includes, but is not limited to, most uses and disclosures of care notes, uses and disclosures of your PHI for marketing purposes, and any disclosure that would constitute a sale of your PHI.

If you provide us with a written authorization to use or disclose your PHI, you may revoke that authorization in writing at any time, except to the extent that we have already relied on it.

Your Rights Regarding Your Health Information

You have the following rights with respect to your PHI:

Right to Inspect and Copy
You have the right to inspect and obtain a copy of your PHI that we maintain, with certain limited exceptions. To request access, please submit a written request to our office. We may charge a reasonable, cost-based fee for printed copies.

Right to Request Amendment

If you believe that PHI we maintain about you is incorrect or incomplete, you may request that we amend it. Your request must be made in writing and must explain the reason for the requested amendment. We may deny our request under certain circumstances permitted by law.

Right to an Accounting of Disclosures

You have the right to request a list of certain disclosures we have made of your PHI, generally for the six years prior to your request, excluding disclosures made for treatment, payment, healthcare operations, and certain other disclosures.

Right to Request Restrictions

You have the right to request a restriction on certain uses and disclosures of your PHI. We are not required to agree to all requested restrictions, but if we do agree, we will comply with the restriction except in emergencies.

Right to Request Confidential Communications

You have the right to request that we communicate with you about your care and related matters in a particular manner or at a particular location. We will accommodate reasonable requests.

Right to a Paper Copy of This Notice

You have the right to receive a paper copy of this Notice at any time,, even if you have agreed to receive it electronically.

Right to File a Complaint

If you believe your privacy rights have been violated, you may file a complaint with Alaria using the contact information below, or with the U.S. Department of Health and Human Services, Office for Civil Rights. You will not be retaliated against for filing a complaint.

Our Responsibilities

We are required by law to maintain the privacy and security of your PHI
We will let you know promptly if a breach occurs that may have compromised the privacy or security of your PHI
We must follow the duties and privacy practices described in this Notice and give you a copy of it
We will not use or share your PHI other than as described here unless you tell us we can in writing. If you tell us we can and then change your mind, you may revoke that permission in writing at any time.

Changes to This Notice

We reserve the right to change the terms of this Notice and to make the revised Notice effective for PHI we already maintain as well as any information we receive in the future. We will post a copy of the current Notice in our office and on our website, and you may request a copy at any time.

Contact Information

If you have questions about this Notice, would like to exercise any of the rights decribed above, or would like to file a complaint, please contact:

Alaria Home Care, LLC

Privacy Officer

1515 Market Street

Philadelphia, PA 19102

Phone: (215) 326-9176

Email: info@alariahomecare.com

You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, by visiting www.hhs.gov/ocr/privacy/hipaa/complaints/ or by calling 1-800-368-1019.

This Notice is effective as of the date stated above and remains in effect until replaced.